If you are in the hospitality industry, you will be familiar with the term ‘Channel’. This word has many meanings, however, in the hotel...

The hospitality industry is all about providing the best hotel guest experience to the customers. In fact, being a diverse and dynamic...

Before we talk about how to increase OTA Bookings, let us tell you a story. A Hotelier named Raj wanted to start a hotel. He tried to...

OTAs and hotels have a rivalry that has existed since the dominance of the internet. The digital revolution has shaped the entire...

Every organization or project needs to analyze their strengths, weaknesses, opportunities and threats. This is where the hotel SWOT...

Each and every business requires data to get customers, keep the finances on track, identify and rectify errors and improve business...

The hospitality industry is ever-evolving with new trends changing the dynamics of hotel operations and marketing. Taking bookings,...

The Hospitality and travel industry is ever-changing and dynamic, with new trends coming up on a regular basis. People travel for various...

Hotels, Homestays, Resorts and various types of hospitality properties depend on physical assets. These assets include bedding, bathroom...

The Hospitality Industry is a competitive industry with numerous players, hard to please customers and dynamic marketing trends. The...

Hotel bookings go through several stages. First, the customer selects the hotel. Then they book the rooms they want, along with the...

With the growth of the hospitality industry, more people are travelling than ever before! New guest personas are emerging and the...

Hospitality is a diverse industry and is getting more competitive day by day. The hospitality industry consists of hotels, homestays,...

If a hotel wants to improve its business performance and stay in the game, measuring its performance is of utmost importance. Since the...

For any hotel to survive, revenue is essential. Every business involves a cost, and without generating income, the business will not be...

People who are outsiders to the hotel industry assume that a hotel has only departments - housekeeping, front office and FNB. However,...

If you work in the hotel industry, you must be familiar with OTAs i.e Online Travel Agency. You can list your property on them and they...

Imagine you go to a hotel or a resort. The resort seems perfect at first. It has all the amenities you need - a great swimming pool,...

You want to go on a trip. You pack your clothes, decide on the places you will visit and also book the flight ticket. You also pack all...

Before we understand Word Of Mouth Marketing for hotels, let us imagine that you are a customer. You want to purchase a smartphone. You...