There is this saying that - “You cannot make everyone happy”. However, in the hospitality industry, you have to make everyone happy. This...

Reputation is everything for hotels. The whole hospitality industry revolves around reviews. You must have had conversations with your...

Digitization in the new era has brought many new and sophisticated changes in Online Travel Agencies. (OTAs) These convenient changes of...

In today’s digital era, travelers are solely influenced by a Hotel’s Online Reputation while choosing their holiday home. The very first...